FREQUENTLY ASKED QUETSIONS

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Parking is limited. We share a parking lot with the apartment tenants and eye care center in our complex. Our three available spaces are behind our delivery door. Do not park anywhere else in the lot or you will be towed at your expense! 

WHERE SHOULD I PARK?

Although we adore little ones, we kindly ask that children 12 and under stay home with Nana or a sitter. With delicate white gowns and breakable accessories all around, our space isn’t the most kid-friendly—and we want you to be able to relax and enjoy every moment of your bridal experience.

CAN I BRING MY KIDS?

Bring your people—we’d love to meet them! Our spacious dressing room (about 100 square feet) comfortably fits you and up to three guests, so there’s plenty of room to relax and celebrate.

Coming solo? We’ve got you. We’ll be your family, your besties, your personal hype squad cheering you on with all the love (and maybe even a little confetti if the mood strikes!). However you choose to show up, we’re here to support you every step of the way.

WHO SHOULD I BRING WITH ME?

We recommend you wear underwear which closely matches your skin tone. Note that your stylist will be getting up close and personal while helping you in and out of our gowns and pantsuits. Please don’t come in commando style! It’s just awkward.

If you wear makeup, we respectfully ask that you keep it light for the sake of the exquisite fabrics our designers use. Gotta keep things shiny!

Bring any heirloom jewelry, a family member’s veil, or those shoes you just can’t live without that make you feel more like you. It’ll make the experience even more fun.

WHAT SHOULD I BRING WITH ME?

We understand things come up, so a cancellation is no problem. Please give us at least 48 hours notice so we can try to fit someone else into your spot and reschedule you as soon as possible (our appointments fill up fast)!

Please note that a cancelation with less than 48 hours notice or a no-show is subject to a $50 cancellation fee.

WHAT HAPPENS IF I NEED TO CANCEL MY APPOINTMENT?

Yes! We can’t wait to give you the personalized experience you deserve. To ensure you receive our full attention, appointments are required to try on our wedding gowns. You’ll enjoy 90 minutes of one-on-one styling with one of our expert bridal consultants.

Appointments can be made with up to 48 hours in advance (subject to availability), however, if you need special accommodations don’t hesitate to drop us a line at hello@juniperjamesbridal.com.

DO I NEED AN APPOINTMENT?

We have sample sales throughout the year. Watch our Instagram account or check our website for upcoming sales!

DO YOU EVER OFFER SALES?

Unfortunately, we do not carry prom, bridesmaid, mother of the bride/groom gowns, or suits at this time. We want to be the best at what we do, so we’re putting all our focus into the amazing gowns and accessories we offer. 

Do you carry any evening wear, prom, or suits?

We are operate by appointment only. Just pop over to our BOOK page and let us know when you’d like to stop by!

Open house events that allow shopping without appointments will be announced on our social media pages, so make sure you’re following us!

CAN I BROWSE WITHOUT AN APPOINTMENT?

Our made-to-order bridal gowns range from $1000-$3500. Our designers and makers go to great lengths to ensure that every detail is perfect. As such, we suggest budgeting at least $2500 to give yourself a variety of options to try on.

We require payment in full at the time of purchase for all made to order gowns, sample gowns, and accessories.

WHAT IS YOUR PRICE RANGE?

Every BODY is welcome. We offer our samples in a variety of sizes ranging from 4 to 24. We have tips and tricks to pin you in the samples to give you a vision of what the gown will look like in your size.

If you have a specific concern about gown sizing, feel free to email us at hello@juniperjamesbridal.com
before your appointment!

WHAT SAMPLE SIZES DO YOU HAVE?

More questions?

Feel free to email us at hello@juniperjamesbridal.com

Frequently Asked Questions

All of the dresses in our shop available for trying on are samples. Once you have selected a dress, we take your measurements and work with you to choose the best size for you. We then order your specific dress and have it shipped to our shop.

Alterations are to be expected. We do not offer alterations, but we will refer you to our favorite local alterations specialists.

We require payment in full at the time of purchase for all made to order gowns, sample gowns, and accessories.

HOW DOES THE SPECIAL ORDER PROCESS WORK?

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